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Revenue & Expense Deferrals™
Frequently Asked Questions


Q. Can I have the original invoice number printed on Revenue and Expense Deferrals reports?
A. Revenue and Expense Deferrals reports can print information that is available in Sage 300 G/L module. So in order to print the original invoice number, the transaction originating module (A/R, O/E or a 3rd party application) must be configured such that it sends the invoice number to a G/L field, typically to either Description or Reference.
Q. Can I hold the deferral process from recognizing by a specified period; say a month, after a transaction is amortized?
A. Revenue and Expense Deferrals defers transactions as soon as they are posted to G/L. As to recognition, you can delay it up to 9,999 days. So if your first date is September 1, 2020, but you want to start recognition from October 1, then while entering the originating transaction you must specify 30 for "Delay Days".
Q. Can I put some transactions on hold such that Revenue and Expense Deferrals does not process them until they are manually released?
A. Yes. Revenue and Expense Deferrals allows putting the recognition transactions on hold. They will not be processed unless they are released manually.
Q. Can I recognize deferred amounts based on actual receipt from the customer?
A. In its current version, Revenue and Expense Deferrals cannot recognize amounts based on external events, like a cash receipt. Recognition schedules are created based on deferral optional fields values and are then processed periodically. Support for conditional recognition is planned in a future version of R/D.
Q. Do I need to re-enter transaction details in Revenue and Expense Deferrals in order to have them processed?
A. No. Revenue and Expense Deferrals picks new deferred transactions in G/L automatically. All you need to do is to make sure that transactions you enter in originating Sage 300 modules are posted all the way to G/L and have correct values in relevant deferral optional fields. Revenue and Expense Deferrals will create deferral transactions automatically based that information.
Q. Does Revenue and Expense Deferrals (R/D) process transactions from Sage 300 financial and operational modules?
A. Yes, Revenue and Expense Deferrals can process transactions originating from any Sage 300 module, including transactions from 3rd party applications that post to G/L and support optional fields.
Q. How do I change deferral amounts, after they have been processed by Revenue and Expense Deferrals (R/D)?
A. You simply need to create an adjustment transaction in Sage 300 (like a Credit Note or an Adjustment) and make sure that the transaction sends deferral related optional fields to G/L. Once the adjustment transaction reaches G/L, it will be processed similar to the original transaction, thus affecting amortization and recognition amounts in each period.
Q. How do I configure Revenue and Expense Deferrals (R/D) to process transactions from other Sage 300 modules or from 3rd party applications?
A. Revenue and Expense Deferrals requires that specific optional fields are present in G/L transactions. Based on the information in those optional fields, R/D decides whether transactions must be processed and how recognition schedules must be created for them. As long as Sage 300 modules or 3rd party applications can send those optional fields to G/L, their transactions can be processed by Revenue and Expense Deferrals. For details about optional fields required by R/D, please refer to the user guide or the on-line help.
Q. How do I configure Revenue and Expense Deferrals (R/D) to process transactions originating from Sage 300 A/R or O/E modules?
A. In SYSTRONICS Revenue and Expense Deferrals 2018E you can choose to automatically configure the application to process A/R, O/E, A/P and P/O transactions. Once you fill-in the required fields on the R/D Options screen, R/D configures the selected modules automatically to let them send the necessary information to G/L. R/D then processes new entries in G/L and creates appropriate deferral entries. The previous versions of Revenue and Expense Deferrals came pre-configured to process A/R and O/E transactions.
Q. I have an invoice dated September 30, 2020 for a service contract valid from August 1, 2020 to July 31, 2021. When Revenue and Expense Deferrals processes this invoice, will it post the August 2020 part of revenue in August or in September? I am normally locking past fiscal periods, so I prefer not to post anything in August.
A. Revenue and Expense Deferrals allows choosing how to handle this type of transactions. Depending on the settings, the August 2020 part of revenue can be recognized either in August or in September.
Q. When do the Optional Fields get created?
Q. I activated R/D in SAMLTD but no new Optional Fields were created in any module. Why?
A. Optional fields in Revenue and Expense Deferrals are created when the Options UI in R/D is saved. The reason optional fields are created while saving the options, rather than during activation is that we need to know the names of optional fields, and they are specified in the options. Additional information is available in Appendix A of the User & Administrator Guide available for download at http://www.systronics.com/revenuedeferrals. In addition to the optional fields and settings that are created automatically, one must add optional fields to individual G/L accounts that will be used in posting transactions, like sales accounts, cost of goods sold accounts, etc. This is not done automatically because R/D does not know which accounts are the sales accounts, which ones the COGS accounts, etc.